Terms of service

Terms and Conditions

Effective Date: 19/06/2026

Welcome to AlluraGo. These Terms and Conditions explain the rules and guidelines for using our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions.

Please read them carefully before using our website.

1. General Information

This website is operated by AlluraGo. Throughout the site, the terms “we,” “us,” and “our” refer to AlluraGo.

By visiting our website or purchasing something from us, you agree to accept these Terms and Conditions, including any additional policies referenced on our website, such as our Refund, Resend & Returns Policy and Privacy Policy.

2. Use of Our Website

By using our website, you confirm that:

You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
You will not use our website for any illegal, fraudulent, or unauthorized purpose.
You will not attempt to damage, disrupt, hack, or interfere with our website or services.
You will provide accurate and complete information when placing an order.

We reserve the right to refuse service to anyone if we believe our website or services are being misused.

3. Products and Orders

We make every effort to display product details, images, prices, and descriptions as accurately as possible. However, we do not guarantee that all product images, colors, sizes, or descriptions will appear exactly the same on every device screen.

All prices are listed in USD unless otherwise stated. Prices and product availability may change at any time without notice.

We reserve the right to refuse, cancel, or limit any order at our discretion. This may include orders with incorrect pricing, suspected fraud, incorrect customer information, or unavailable products.

If your order is canceled after payment has been made, we will issue a refund to the original payment method when applicable.

4. Payments

All payments must be made in full at the time of purchase using the payment methods available at checkout.

We do not store your full payment card information. Payment processing is handled through secure third-party payment providers.

By submitting your payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping times may vary depending on your location, product availability, shipping method, and carrier processing times.

Estimated delivery times are provided for convenience only and are not guaranteed. Delays may occur due to customs processing, incorrect shipping information, carrier delays, weather conditions, holidays, or other events outside our control.

Customers are responsible for providing a complete and accurate shipping address at checkout. AlluraGo is not responsible for lost or delayed orders caused by incorrect or incomplete address information.

6. Returns, Refunds, and Replacements

Please review our Refund, Resend & Returns Policy for detailed information about returns, refunds, damaged items, missing products, delayed orders, and replacement requests.

Returns must be approved by AlluraGo before the item is sent back. Unauthorized returns may not be accepted or refunded.

7. User Accounts

You may be required to create an account to access certain features on our website.

You are responsible for keeping your account information, password, and login details secure. You agree to notify us immediately if you believe your account has been used without permission.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions or are involved in suspicious activity.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, website design, and other materials, is the property of AlluraGo or its content providers.

You may not copy, reproduce, distribute, modify, or use any content from our website without our written permission.

9. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate any laws or regulations
To submit false or misleading information
To upload or transmit viruses, malware, or harmful code
To collect or track personal information of others
To interfere with the security or operation of our website
To engage in fraudulent, abusive, or harmful behavior

We reserve the right to terminate your access to our website if you violate these prohibited uses.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. These third-party websites are not controlled by AlluraGo.

We are not responsible for the content, policies, products, services, or practices of third-party websites. You should review their terms and policies before using their services.

11. Limitation of Liability

To the fullest extent permitted by law, AlluraGo is not responsible for any direct, indirect, incidental, special, or consequential damages that may result from your use of our website, products, or services.

This includes, but is not limited to, loss of data, loss of profits, shipping delays, product misuse, website interruptions, or unauthorized access to your account.

12. Indemnification

You agree to indemnify and hold AlluraGo harmless from any claims, damages, losses, liabilities, or expenses arising from your use of our website, your violation of these Terms and Conditions, or your violation of any rights of another person or business.

13. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

14. Changes to These Terms

We reserve the right to update, change, or replace these Terms and Conditions at any time.

Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Terms and Conditions.